Where to self-collect?

Self collection will be at Bukit Panjang (670184) – 5 mins walk from Bukit Panjang Mrt Station

Can we choose the timing for delivery?

You can choose a timing specific delivery (2 hr timeslot) with the premium delivery ($23/delivery) which includes delivery to CBD and Sentosa areas as well. However, on all other deliveries, the timing will be allocated to you. You can note down your preferred timing and we will try to put it into consideration when planning the delivery route (no guarantees though)!

When will we know our delivery timing?

We will let you know your allocated 2 hr delivery timing either the night before the delivery/the morning of! Delivery timing given is an estimate and delivery might be delayed due to weather or traffic conditions. 

How much is the delivery?

Standard Delivery (12pm – 7pm) will be $12
Delivery to city and Sentosa areas (12pm – 7pm) will be $15
Timing Specific delivery will be $23. You can choose your own 2 hr time slot from 10am to 7pm and delivery to city and Sentosa areas are included. 

Can we change our delivery timing after it’s allocated to us?

Unfortunately, we are not able to change your allocated delivery timing as it is the timing sent to us by the delivery company and the timing assigned is dependent on their route. However, if you feel that you are unable to make it for your allocated timing, you can opt to top you $13 within an hour of receiving your allocated timing to choose your own timing specific delivery (choosing premium delivery at this point of time is dependent if the delivery company still has slots, please give us awhile to revert back to you on your choice of upgrading to premium delivery). Or you can opt to get it delivered 1 day later (timing still assigned to you). Do note that if you opt for it do get it delivered a day later, our bakes will have to be consumed within 2 days instead of 3. 

I've missed my delivery! What options are there for me now?

During delivery, if nobody is home to receive the cake, the delivery person will attempt to call the receipient or the customer at least 2-3 times. Unless we get a verbal agreement that the cake can be left outside their house, the delivery person will be bringing the cake back to us. 

In this case, the customer or recipient can self collect after the cake has been sent back to us. To arrange for delivery again, the delivery fee has to be paid again and the delivery will be arranged on the next day.